-
1 Customer Satisfaction Index
German-english technical dictionary > Customer Satisfaction Index
-
2 customer satisfaction index
English-german technical dictionary > customer satisfaction index
-
3 Customer Satisfaction Index
1) Abbreviation: CSI (Opinion Research Corporation)2) Business: CSIУниверсальный русско-английский словарь > Customer Satisfaction Index
-
4 American Customer Satisfaction Index
сокр. ACSI стат., амер. американский индекс удовлетворенности потребителей (введенный в октябре 1994 г. экономический индикатор, характеризующий степень удовлетворенности американскими домохозяйствами качеством продукции и услуг; учитывал потребление как американских, так и импортных товаров)See:Англо-русский экономический словарь > American Customer Satisfaction Index
-
5 American Customer Satisfaction Index
Универсальный англо-русский словарь > American Customer Satisfaction Index
-
6 European Customer Satisfaction Index
Социология: ECSI, европейский индекс удовлетворённостиУниверсальный англо-русский словарь > European Customer Satisfaction Index
-
7 American Customer Satisfaction Index
American: ACSIУниверсальный русско-английский словарь > American Customer Satisfaction Index
-
8 Business Customer Satisfaction Index
Abbreviation: BCSI (USPS plan to implement in 1992)Универсальный русско-английский словарь > Business Customer Satisfaction Index
-
9 European Customer Satisfaction Index
Sociology: ECSIУниверсальный русско-английский словарь > European Customer Satisfaction Index
-
10 customer satisfaction
марк. удовлетворенность потребителя, потребительская удовлетворенность (испытываемая потребителем уверенность, что производитель (продавец) полностью оправдал его ожидания относительно товара и качества обслуживания)Ant:See:* * * -
11 customer
сущ.1) марк. = consumer 1),ATTRIBUTES: average 2. 2), commercial 1. 1), core 2. 1), current 2. 2), dependable 2. 2), direct 1. 3), distant 1. 1), end 1. 1), external 1. 3), final 1. 3), industrial 1. 1), internal 1. 3), key 2. 1), loyal 1. 1), major 1. 2), potential 2. 1), profitable 1. 1), prospective 2. 2), regular 1. 2), repeat 3. 2), target 3. 2)
foreign ( international) customer — зарубежный клиент, международный клиент
customer-oriented approach — подход, ориентированный на потребителя
customer-oriented pricing — ценообразование, ориентированное на потребителя
Her best customer of wine, olive oil and tobacco was Germany. — Ее лучшим покупателем вина, оливкового масла и табака была Германия.
vendor’s customer — клиент продавца
cash-cow customer — "дойный" клиент
credit card customer — клиент, расплачивающийся кредитной картой
to lose a customer — потерять клиента [покупателя\]
to service [to serve\] customers — обслуживать покупателей [клиентов\]
Ant:higher-priority customer 1), lower-priority customer, customer loop 1), customers flow 2) queueing theorySee:advertising customer, average customer, business customer, cash customer, charge-account customer, cloning customers, commercial customer, core customer, credit customer, current customer, defaulting customer, dependable customer, direct customer, distant customer, end customer, established customer, exacting customer, external customer, final customer, first time customer, first-class customer, government customer, higher-priority customer 2), high-priority customer, impatient customer, industrial customer, institutional customer, internal customer, key customer, long-standing customer, lost customer, loyal customer, major customer, manufacturer's customer, marginal customer, minor customer, non-preferred customer, patient customer, potential customer, preferential customer, preferred customer, premium customer, primary customer, private label customer, profitable customer, prospective customer, registered customer, regular customer, repeat customer, residential customer, retail customer, return customer, secondary customer, separate customer, target customer, ultimate customer, wholesale customer, would-be customer, customer acceptance, customer account, customer accounting, customer advice, customer affairs, customer appeal, customer attitude, customer base, customer behaviour, customer benefit, customer bias, customer category, customer cloning, customer coalition, customer complaint, customer confusion, customer conviction, customer data, customer delight, customer demand, customer departmentalization, customer discrimination, customer dissatisfaction, customer engineer, customer environment, customer evaluation, customer excellence, customer feedback, customer file, customer flow, customer goodwill, customer group, customer information, customer inquiry, customer involvement, customer journal, customer knowledge, customer ledger, customer list, customer location, customer loop 2), customer loyalty, customer management, customer market, customer mix, customer perception, customer perspective, customer preferences, customer profile, customer profitability analysis, customer quality, customer rate, customer relations, customer relationships, customer research, customer response time, customer retention, customer satisfaction, customer segment, customer service, customer size, customer specialization, customer support, customer survey, customer targeting, customer transaction, customer value, customer's account, customer's man, customer's needs, customer's specifications, customers cloning, customers flow 1) create customers, support customers, class of customer, assignment of customers, at the customer's option, business to customer, business-to-customer, circle of customers, class of customer, cloning of customers, customer in service, customer of long standing, know your customer, receivables from customers, voice of the customer, American Customer Satisfaction Index, customer assurance program, customer buying process, customer credit risk, customer financing risk, customer holdover effect, customer's loan consent, customer's net debit balance, Healthcare Customer Service Associate, Know Your Customer Rule2) ТМО клиент, абонент, объект (люди, блоки данных, задания, требования, процессы, сообщения, программы, вызовы, стоящие в очереди на обслуживание к компонентам системы обслуживания; напр., касса, узел коммутации, процессор, программа)See:higher-priority customer 1), lower-priority customer, customer loop 1), customers flow 2) queueing theory
* * *
клиент: лицо, которое приобретает товары или услуги, берет что-либо в аренду (особенно на регулярной основе).* * *. . Словарь экономических терминов .* * *покупатель; заказчик -
12 CSI
1) Компьютерная техника: Consolidated Software Inventory, Cpu Support Identification, channel state information2) Авиация: cycles since installation3) Медицина: cancer serum index4) Американизм: Center for the Study of Intelligence5) Спорт: Commission Sportive Internationale6) Военный термин: CONUS sustaining increment, Combat Studies Institute, Commercial Satellite Interconnectivity, Computer Security Institute, contractor standard item7) Техника: colossal scale integration, Construction Specification Institute (US)8) Шутливое выражение: Customer Supplies Income9) Религия: Christ Serving Individuals, Church Of South India10) Юридический термин: Cemetery Scene Investigation, Crime Scenes Investigation11) Автомобильный термин: cold start injector12) Грубое выражение: Crap For Simple Idiots, Cruel Sadistic Idiots13) Политика: Container Security Initiative14) Телекоммуникации: construction specification institute15) Сокращение: Circuiti Stampati Italia, Clutter Suppression Interferometry, Competitive Strategies Initiative, Computer Synthesised Image, Control & Reporting Center/SAM Interface (NATO), Customer Satisfaction Index (Opinion Research Corporation), California Space Institute, Commercial Systems Integration, Coastal Regions and Small Islands, criticality safety index16) Вычислительная техника: Component Service Interface, Computer Science Institute, Construction Standards Institute, channel status indicator, Convergence Sublayer Indication (ATM), CompuServe Incorporated (ISP)17) Иммунология: contrasuppression18) Банковское дело: Совет индустрии ценных бумаг (Великобритания; Council of Securities Industry)19) Фирменный знак: Campbell Scientific Inc, Cooperative Services International21) Деловая лексика: Customer Satisfaction Index, Customer Service Index, Customer Support Identifier, Consulting and Integration Services22) Глоссарий компании Сахалин Энерджи: отображение комптоновского рассеяния23) Инвестиции: Council of Securities Industry24) Сетевые технологии: called subscriber identification, кадр идентификации вызываемого абонента25) Автоматика: controller structure interaction26) Океанография: Conditional Symmetric Instability27) Химическое оружие: Construction Specifications Institute, chemical surety inspection28) Расширение файла: Command Sequence Introducer, CompuServe Incorporated, Computer Systems International29) Нефть и газ: Combinable Seismic Imager, комбинируемый сейсмический зонд30) Парапсихология: Комитет скептических изысканий, Committee for Sceptical Inquiry31) Маркетология: Индекс удовлетворенности потребителей32) Электротехника: current source inverter33) Фармация: Core safety information34) Должность: Cock Sucking Intern, Crime Scene Investigator35) Чат: Cookies Sound Interesting36) NYSE. Chase Industries, Inc.37) Аэропорты: Casino, New South Wales, Australia38) НАСА: Control Sequence Indicator -
13 ACSI
-
14 ACSI
1) Американизм: American Customer Satisfaction Index2) Военный термин: Assistant Chief of Staff Intelligence, HQ USAF, Assistant Chief of Staff for Intelligence, Assistant Chief of Staff, Installations3) Вычислительная техника: Advanced/Atari Computer System Interface (Atari)4) Общественная организация: Association of Christian Schools International -
15 BCSI
2) Расширение файла: Biometric Computer Service Incorporation -
16 ECSI
2) НАСДАК: Endocardial Solutions, Inc. -
17 ACSI
General subject: American Customer Satisfaction Index -
18 ECSI
Sociology: European Customer Satisfaction Index -
19 Американский индекс удовлетворенности потребителей
General subject: American Customer Satisfaction IndexУниверсальный русско-английский словарь > Американский индекс удовлетворенности потребителей
-
20 Индекс удовлетворенности американских потребителей
General subject: American Customer Satisfaction IndexУниверсальный русско-английский словарь > Индекс удовлетворенности американских потребителей
- 1
- 2
См. также в других словарях:
Customer Satisfaction Index — (CSI) A survey of randomly selected residential postal customers that, along with unsolicited consumer complaints, offers feedback on consumer services … Glossary of postal terms
Customer Satisfaction Index — Der Customer Satisfaction Index (deutsch: Kundenzufriedenheitsindex) ist ein aufwendiges und aussagekräftiges Analyseinstrument zur Charakterisierung der Entwicklung der Kundenzufriedenheit. Zur Ermittlung des CSI wird die Zufriedenheit der… … Deutsch Wikipedia
American Customer Satisfaction Index — The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the National Quality Research Center (NQRC) at the University of Michigan in Ann Arbor … Wikipedia
American Customer Satisfaction Index - ACSI — An index that provides information on how satisfied U.S. consumers are with the quality of products and services available to them. The American Customer Satisfaction Index produces four levels of indexes or scores a national customer… … Investment dictionary
Customer-Loyalty-Index — Mit dem Customer Loyalty Index (Kundetreueindex) wird der Grund der Kundenbindung ermittelt. Er drückt aus, wie stark Kunden sich an ein Unternehmen gebunden fühlen, weil sie entsprechende Präferenzen haben, zum Beispiel Preis Leistungs… … Deutsch Wikipedia
Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… … Wikipedia
customer satisfaction — UK US noun [U] COMMERCE, MARKETING ► a measure of how happy customers feel when they do business with a company: »We have a goal of total customer satisfaction. »Green Mobile ranked highest in our survey for overall customer satisfaction. a… … Financial and business terms
Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… … Wikipedia
Customers Loyalities Index — Mit dem Customer Loyalities Index wird der Grund der Kundenbindung ermittelt. Er drückt aus, wie stark Kunden sich an ein Unternehmen gebunden fühlen, weil sie entsprechende Präferenzen haben, z.B. Preis /Leistungsverhältnis, persönliche… … Deutsch Wikipedia
Institute of Customer Service — Infobox Company company name = Institute of Customer Service company company type = foundation = 1996 location = Colchester key people = industry = products = revenue = operating income = net income = num employees = parent = subsid = homepage =… … Wikipedia
CSI — Customer Satisfaction Index (CSI) A survey of randomly selected residential postal customers that, along with unsolicited consumer complaints, offers feedback on consumer services … Glossary of postal terms